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ArcseerTrust Centre

Data and privacy

Data and privacy

How we classify, retain, protect and manage personal and customer data.

  1. Data retention and deletion procedures

    01

    Retention periods are defined by data type, with secure deletion when information is no longer required.

  2. Data classification policy

    02

    Information is classified by sensitivity to determine handling, access and encryption requirements.

  3. Data Processing Agreements with subprocessors

    03

    Subprocessors are bound by contractual data-protection terms consistent with applicable data protection requirements.

  4. Data subject request process

    04

    A defined workflow supports requests for access to or erasure of personal data within applicable timeframes.

  5. Data minimisation by design

    05

    We seek to collect and retain only the data required to provide a service or feature.

  6. Regional data residency options

    06

    Customer data residency requirements can be discussed and agreed during onboarding where supported.